Privacy Policy

Diacheo Ltd (doing business as Diacheo Coaching) ('we', 'us' or 'our') operates http://www.diacheocoaching.com.  This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site, in compliance with the UK GDPR and Data Protection Act 2018. 

1. Information We Collect

We may collect personal identification information, including but not limited to:

• Name and contact information (email, phone number, address) provided via forms.

• Technical data (IP address, browser type, cookies) collected automatically. 

2. How We Use Your Information

We use your data to:

• Provide and maintain our services.

• Notify you about changes to our service.

• Allow you to participate in interactive features when you choose to do so.

• Provide customer support. 

3. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent to process your data for a specific purpose (e.g., signing up for a newsletter).

• Contract: The processing is necessary for a contract with you.

• Legitimate Interests: Necessary for our legitimate interests (e.g., improving our website).

4. Data Sharing and Transfers

We do not sell your personal data. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

• Note: If data is transferred outside the UK/EEA, it is done under strict safeguards (e.g., standard contractual clauses). 

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, or to comply with legal obligations.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate data.

• Request erasure of your data ("right to be forgotten").

• Withdraw consent at any time.

7. Cookies

Our website uses "cookies" to enhance user experience. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly. 

8. Contact Us

For any questions regarding this privacy policy or to exercise your rights, please contact us at rachel@diacheocoaching.com.